Frequently Asked Questions


Question: Does my child have to be given a certain diagnosis in order to work with you?
Answer: No, we work with individuals who have been diagnosed with a wide variety of disorders and also with individuals who have no diagnosis at all. If your child has any type of developmental, learning, or behavior challenges we can assist you with appropriate evaluation and strategies. Labels or diagnoses are not nearly as important as what needs to happen to treat them!

Question: What ages of children do you work with?
Answer: Unlike most clinics that only work with children, we work with individuals from birth through adulthood. We love working with teens and adults as well as younger children!

Question: Can you work with families who do not live near your center?
Answer: Yes! We work with families across the state of Michigan, throughout the United States, and around the world. Technology makes it possible to provide high quality consultation to families regardless of location. A few of the programs we offer, such as summer camps, are only offered at our location in Caledonia, Michigan.

Question: Do you take insurance?
Answer: One of the ways we keep our costs reasonable for families is by not billing insurance companies directly for services. Clients pay us for their services and we provide them with a coded bill that can be submitted for possible reimbursement. It is up to the family to determine what, if anything, will be covered by their insurance. To assist with this process we provide our families with an insurance assistance packet they can use to navigate the insurance system and get the maximum benefits they are entitled to under their current medical and/or mental health plans.

Question: How much does it cost to work with you?
Answer: Our fees vary depending on the type of service provided and the professionals involved in treatment. We have a variety of service contracts, payment plans, and payment options available to allow as many families as possible to benefit from the services we provide.

Have a question not answered here? Contact our office here with your question and we will be happy to answer it for you right away!